Our small team puts a lot of care into packing your order and we aim to process and fulfill orders within 1-3 business days (excluding weekends and holidays). Upon checkout, you’ll receive an order confirmation email, and then another email from The Floral Society once your order has shipped. If there are any unexpected delays, we’ll do our best to reach out to you to inform you.
We are excited to offer free ground shipping on orders over $99 when shipping within the Continental US! Please ensure this shipping option is selected at checkout to receive free shipping. Shipping times depend on the shipping speed and carrier selected at checkout. Please see the chart below for shipping options.
At this time we only ship within the United States and Canada.
If you have any questions about shipping please contact us by emailing hello@thefloralsociety.com.
|
Shipping Option |
Estimated Delivery Time (after 1-3 business days for fulfillment) |
Price |
|
USPS |
3-7 business days |
$15 flat rate |
|
UPS Ground (free for orders $99+) |
2-5 business days |
View calculated price at checkout. Free for orders $99+ shipping within the Continental US. |
|
UPS 2nd Day Air |
Within 2 business days |
View calculated price at checkout. |
|
UPS 3 Day Select |
Within 3 business days |
View calculated price at checkout. |
| UPS Next Day Air | Within 1 business day | View calculated price at checkout. |
Please note that The Floral Society is not responsible for delays incurred by the carrier and shipment carriers are not able to guarantee shipping within the estimated time frames listed above. We understand the frustrations caused by shipping delays, so please reach out to us at hello@thefloralsociety.com and we’ll do our best to help resolve the issue.
Valid only for purchases on thefloralsociety.com. All orders over $99 USD automatically qualify for complimentary ground shipping at checkout. Kindly note this applies to shipping in the Continental US only.
The customer is responsible for paying any import costs to the shipping carrier, such as duties, import taxes, or brokerage/disbursement fees upon delivery. Unfortunately, we do not accept international returns at this time.
All discounted items purchased during the promotion are final sale. Customers receive 20% off their order on The Floral Society designed products. Discount is not valid on third party products, event tickets, gift cards, or shipping charges. Cannot be applied to previous purchases or combined with other offers. Other exclusions and restrictions may apply. Offer valid through December 2, 2024 11:59 PT.
We want you to be happy and satisfied with your purchase! To initiate a return or exchange, please email hello@thefloralsociety.com with your name and order number and we will gladly assist you.
For US orders, full price merchandise may be returned for store credit only within 7 days of receiving the shipment. Kindly note, the customer is responsible for return shipping and the parcel must be postmarked within the 7 day timeframe. Original shipping costs will not be refunded. We suggest you choose a trackable shipping service as The Floral Society is not responsible for any loss, theft, or damage during transport.
All products must be returned in their original packaging and in unused condition and purchased on thefloralsociety.com. Kindly note, we do not accept returns or process exchanges on products purchased from a stockist or retail partner. Please contact the respective customer support team directly for information on their return policy. Kindly note unique handmade items in our Handmade Collection, Gift Cards, and Event Tickets are final sale and non-refundable.
Items from our Handmade Collection are not eligible for returns or exchanges. All final sale items are nonrefundable.
